Note: New telephone numbers from December 31, 2025
Due to the introduction of a new telephone system, the telephone numbers of our employees and departments are changing.
The new phone numbers will be available from January. HERE for the Employees and HERE for the Departments .
Thank you for your understanding!
Due to staff shortages, the Citizens' Office will only be reachable by phone during opening hours this week! We also recommend booking an appointment online in advance or, if necessary, planning your visit for next week.
HERE YOU CAN FIND OPENING HOURS AROUND THE HOLIDAYS ...
Identity card and passport: photos only digital!
Please note that a digital passport photo is required for certain administrative services – in particular the application for an identity card or passport.
There is no photo booth available at the Konz Citizens’ Office. Therefore, taking passport photos on site is not possible. We recommend that you in advance in a certified photo studio or specialist shop to ensure a smooth application process.
